Hidden Hearing
About Hidden Hearing
Hidden Hearing is one of the UK's most established specialist hearing care providers, with over 300 hearing centres across the country. As part of the Demant group, they have access to Oticon and Bernafon hearing aid technology and offer free hearing tests, home visits, and a comprehensive aftercare programme.
Hidden Hearing was founded in 1987 and has grown to become one of the UK's leading specialist hearing care retailers. Unlike many competitors that combine optical and hearing services, Hidden Hearing has always focused exclusively on hearing care, building deep expertise in audiology and hearing aid technology.
In 2000, Hidden Hearing was acquired by William Demant Holding (now Demant A/S), the Danish hearing healthcare conglomerate founded in 1904. This acquisition gave Hidden Hearing access to Demant's world-leading hearing aid brands including Oticon, Bernafon, and Sonic, as well as significant investment in clinical facilities and technology.
Headquartered in Maidstone, Kent, Hidden Hearing now operates over 300 hearing centres across the UK and employs more than 240 qualified audiologists. The company is known for its free home visit service, which brings hearing tests to customers who find it difficult to travel to a store. In recent years, Hidden Hearing has expanded its footprint through strategic acquisitions, further consolidating its position as one of the UK's largest dedicated hearing care providers.
Quick Facts
- Founded
- 1987
- UK Locations
- 300
- Price Range
- £995–£3,500+ per pair
- NHS Hearing Tests
- No
- Services Offered
- 8
Book a hearing test
Hidden Hearing Services & Pricing
A full breakdown of hearing care services available at Hidden Hearing, including prices, duration, and NHS coverage information.
| Service | Description | Price | Duration | NHS Covered |
|---|---|---|---|---|
| Free Hearing Test | A thorough hearing assessment conducted by a qualified audiologist at one of over 300 hearing centres, or in the comfort of your own home. The test includes otoscopy, pure tone audiometry, and a detailed discussion of results. | Free | 60 minutes | |
| Private Hearing Aids | A wide range of hearing aids from Oticon, Bernafon, and Sonic, available in all styles from discreet completely-in-canal to powerful behind-the-ear devices. All aids come with a 60-day trial and comprehensive warranty. | £995–£3,500+ per pair | 60 minutes (fitting) | |
| Home Visit Hearing Test | A full hearing test conducted in your home by a qualified audiologist who brings all necessary equipment. Ideal for those with mobility difficulties or who prefer the comfort of home. Available in most areas across the UK. | Free | 75 minutes | |
| Tinnitus Management | A specialist tinnitus assessment and management programme, including identification of causes and triggers, counselling, and access to hearing aids with integrated tinnitus sound therapy features. | Free (initial consultation) | 60 minutes | |
| Ear Wax Removal | Professional ear wax removal using microsuction, available at most hearing centres. Recommended prior to a hearing test if wax build-up is detected or suspected. | £50–£70 per ear | 30 minutes |
Free Hearing Test
A thorough hearing assessment conducted by a qualified audiologist at one of over 300 hearing centres, or in the comfort of your own home. The test includes otoscopy, pure tone audiometry, and a detailed discussion of results.
Private Hearing Aids
A wide range of hearing aids from Oticon, Bernafon, and Sonic, available in all styles from discreet completely-in-canal to powerful behind-the-ear devices. All aids come with a 60-day trial and comprehensive warranty.
Home Visit Hearing Test
A full hearing test conducted in your home by a qualified audiologist who brings all necessary equipment. Ideal for those with mobility difficulties or who prefer the comfort of home. Available in most areas across the UK.
Tinnitus Management
A specialist tinnitus assessment and management programme, including identification of causes and triggers, counselling, and access to hearing aids with integrated tinnitus sound therapy features.
Ear Wax Removal
Professional ear wax removal using microsuction, available at most hearing centres. Recommended prior to a hearing test if wax build-up is detected or suspected.
How to Book a Hearing Test at Hidden Hearing
Follow these simple steps to book your next hearing test with Hidden Hearing.
Book a free hearing test online, by phone, or request a free home visit
A qualified audiologist conducts a thorough hearing assessment
Review your results and discuss hearing aid options with your audiologist
Choose your hearing aids and have them professionally fitted and programmed
Enjoy a 60-day trial with follow-up appointments to fine-tune your settings
Hidden Hearing Pros & Cons
An honest look at the advantages and disadvantages of choosing Hidden Hearing for your hearing care.
Advantages
- Access to Oticon hearing aid technology through Demant ownership
- Free home visits for hearing tests in most areas
- Specialist hearing-only focus with over 35 years of experience
- Interest-free finance options for hearing aid purchases
Considerations
- No NHS hearing aids — private only
- Higher price point compared to some high-street competitors
- Fewer locations than Specsavers or Boots
Why Choose Hidden Hearing?
Part of the Demant group with access to Oticon hearing aids
Free home visits for hearing tests in many areas
Over 35 years of specialist hearing care experience
Interest-free finance options available
Dedicated tinnitus management programme
60-day money-back guarantee on all hearing aids
Frequently Asked Questions About Hidden Hearing
Common questions about hearing tests, services, and booking at Hidden Hearing.
Is the Hidden Hearing test really free?
Yes, Hidden Hearing offers a completely free hearing test with no obligation, either at one of their hearing centres or as a free home visit in most areas of the UK.
Does Hidden Hearing offer home visits?
Yes, Hidden Hearing provides free home visits for hearing tests in most parts of the UK. A qualified audiologist will bring all necessary equipment to test your hearing in the comfort of your own home.
What brands of hearing aids does Hidden Hearing sell?
Hidden Hearing primarily offers hearing aids from Oticon, Bernafon, and Sonic, all of which are part of the Demant group. These are among the world's most advanced hearing aid manufacturers.
Does Hidden Hearing offer NHS hearing aids?
No, Hidden Hearing is a private hearing care provider. If you require NHS hearing aids, you will need to visit an NHS-contracted provider such as Specsavers or your local NHS audiology department.
What is Hidden Hearing's return policy?
Hidden Hearing offers a 60-day money-back guarantee on all hearing aids. If you are not satisfied during this trial period, you can return them for a full refund.
Find a Hidden Hearing Near You
Enter your postcode to check availability and book a hearing test at your nearest Hidden Hearing location.
Find Hidden Hearing Near YouVisit Hidden Hearing directly: www.hiddenhearing.co.uk